How we build trust
Clear rules, honest limits, and a written record of every open call. No decorative badges.
Rules we follow on every open call
The software checks them on every open call and offer.
- 01No open call goes to a dealer our team has not approved.
- 02A vetted dealer’s offer, off vetted inventory with disclosures in order, reaches the jeweler directly; anything that trips a rule is read by our team first.
- 03No unknown treatment is presented as untreated.
- 04No origin claim is shown as lab-backed unless the paperwork actually supports it.
- 05No memo transaction moves without written terms.
What we record
- 01
Treatment disclosure
Heat, oil, fill, diffusion, coating. What was done to the stone, stated by the dealer, on its own line. - 02
Origin claims
Country of origin as the dealer states it, labeled as theirs. - 03
Lab reports
From recognized gemological laboratories. Attached, not referenced. - 04
Memo terms
Duration, insured value, return conditions, and shipping responsibility. Written before the stone moves.
Both sides, on one record.
Every step is a dated line with who did it. Both sides and our team read the same record.
- Step 1
Call for a gem
Seven answers. Dealers see the stone, never your budget or your client.
- Step 2
Offers come in
Each with its stone, report and terms.
- Step 3
Compare gems
Cards to read, a grid to compare, every miss in words.
- Step 4
Accept an offer
The other dealers hear you chose another stone.
- Step 5
Close the deal
Both sides confirm the same terms; your ship-to goes on the close.
- Step 6
Receive it
Received, and kept or on memo: the record says which.
- Step 1
Receive a call
The stone, its size and when it is needed. Never the jeweler’s budget or client.
- Step 2
Submit offers
Photos, report and your terms travel with the offer.
- Step 3
Negotiate
Offers and counters stay between you and that jeweler.
- Step 4
Acceptance
If another stone wins, you get one neutral line: no winning price, no winner.
- Step 5
Close the deal
Your stated terms are the terms on the close, with the jeweler’s ship-to.
- Step 6
Ship it out
Shipped, delivered, memo due: each a dated line.
Dealer verification tiers
Our team reviews every dealer. A tier shows how deep the check went, not a quality rank.
Trusted network
A known trade source, reviewed by our team more than once.
Known trade identity / references on file / terms reviewed / routing approved
Receives open calls once our team has reviewed fit and trust.
Verified file
Business profile, references, disclosures, and operating terms reviewed.
organization record / contact path / verification notes / disclosure expectations
Receives open calls; an offer that trips a rule is held for our team to read.
Soft verification
An early file, with references or documents still to come.
invite record / our team’s notes / limited open calls / extra offer scrutiny
Held from open calls until our team approves the match.
What we do not guarantee
We are a sourcing desk, not a gemological authority.
- 01We do not certify stones; the labs do.
- 02We do not guarantee origin. It is recorded as the dealer states it.
- 03We do not eliminate memo risk. We require written terms and documentation, but the transaction is between the parties.
- 04We do not replace expertise. The final judgment on a stone is yours.
Trust is earned, not declared
Every open call builds a record: what was asked, offered and closed. No jeweler can pay to rank higher.